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Site Privacy Policy

Dlast update: 08/24/2023

 

On msyitong.fr, the person responsible for processing personal data is OSP ORIENTATION SAS

Address: 1 Cour du Havre CS 50101 75008 PARIS

Telephone: 09.86.30.45.45

Email address: contact@auva-webagency.com

 

OSP ORIENTATION SAS (hereinafter "we") is committed to ensuring that the collection and processing of your data is carried out in a lawful, fair and transparent manner, in accordance with the general data protection regulations ("GDPR") and to the amended Data Protection Act of 1978.

 

Our collection is limited to what is necessary, in accordance with the principle of data minimization.  The definitions provided in Article 4 of the GDPR are applicable herein. In the event of modification of the present, we undertake not to lower the level of confidentiality in a substantial way without informing you beforehand.

 

We will hereby endeavor to answer the following questions: What personal data do we process? For what purposes? On what legal basis? What are your rights ? How to exercise them? How long is the data kept?

 

You will also find our commitments in terms of subcontracting, transfers, communication to third parties and in the event of a security breach. For any clarification or complaint, do not hesitate to contact us.

 

WHAT ARE THE CATEGORIES OF PERSONAL DATA COLLECTED AND PROCESSED? 

 

As part of our activity, on www.msyitong.fr (hereinafter the “Site”), you send us the following information by completing the information form(s) and contacting us:

 

  • When you browse the Site, data collected through cookies and similar technologies used (including the date, time of connection and/or browsing, browser type, browser language, IP address, location data ).

 

  • Civil status and contact information (title, surname; first name; email address; postal address; telephone number) will allow us to identify you and communicate with you;

 

  • We will also be required to process information relating to the contractual and commercial relationship (in particular details on the training courses ordered) that you could establish with us as well as banking information (bank details) and transactional information (date of the transaction, amount, number control).

 

  • As part of the training(s), we will be required to collect and process monitoring data for a given training (consultation of modules, time spent, progress indices, webinar participation data, survey data and quiz, …)

 

 

WHAT PURPOSES DO WE USE THIS DATA FOR?

 

  • Identification of people using the Site to order our products and/or services;

  • Ensure the creation and management of the customer account of the data subject or the legal person that the data subject represents, and the execution of payment transactions made at their request;

  • Carry out operations relating to the management of files concerning: contracts; the orders ; the deliveries ; the bills ; accounting and monitoring of the commercial relationship;

  • Management of the relationship with prospects and customers and the opinions of people on products, services or content;

  • Processing questions and any complaints from people and managing requests for the right of access, rectification and opposition;

  • Compliance with the terms of online access to accounts (and management of any authentication procedures, loss of password);

  • Execution of payments;

  • Development of commercial and advertising statistics;

  • Prospecting and/or sending information (newsletter), which includes the relaunch of prospects, the management of technical prospecting operations, the selection of people to carry out loyalty, prospecting, survey, product test and promotion actions as well as the performance of solicitation operations;

  • Prevention and fight against fraud and means of payment and in particular against bank card fraud;

  • Management of outstanding payments and litigation;

  • Improvement of the Site and offers;

  • Participation in special events (such as contests, games, prize draws, offers) and participation in the loyalty program excluding online gambling and games of chance subject to the approval of the Regulatory Authority for Online games ;

 

ON WHAT LEGAL BASES?

 

The processing of personal data respectively finds its legal basis, within the meaning of Article 6 of the GDPR, in the fact that:

 

  • The processing is necessary for the performance of the contractual relationship that unites us and/or that you wish to establish with us, since the personal data that we collect and process are necessary for the performance of the services and/or services requested under our Terms & Conditions; 

 

  • Or the processing is also necessary to protect our legitimate interests, in particular by allowing us to carry out commercial prospecting, to keep proof of the transactions carried out and/or, if necessary, to proceed with recovery;

 

  • If the law provides for it, or if it is not necessary in one of the two previous cases, we will ask for your express consent.

 

HOW LONG ?  

 

The personal data subject to processing are not kept beyond the time necessary for the performance of the obligations defined at the conclusion of the contract, or laid down by the legislation in force. We keep personal data for the time strictly necessary to achieve the purposes described in this Policy. Beyond this period, they may be anonymized and kept for exclusively statistical purposes.

 

If you have not authenticated to the Site or have not engaged in active behavior (for example, clicking on a link) for a period of three years, you may receive an email prompting you to log in as soon as possible, otherwise your data will be deleted from our databases. This three-year period runs from the last active contact if you are not/no longer a customer, and from the end of your subscription if you are registered for training.

 

Means of erasing data are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfillment of the determined or imposed purposes has been reached.

 

INFORMATION ON COOKIES

 

You are informed that we are likely to deposit cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits.

 

The maximum retention period for cookies is a maximum of 13 months after their first deposit in your terminal, as is the duration of the validity of the consent of your consent to the use of these cookies. The lifetime of cookies is not extended with each visit. Your consent must therefore be renewed at the end of this period.

 

Cookies can be used for statistical purposes, in particular to optimize the services provided, from the processing of information concerning the frequency of access, the personalization of the pages as well as the operations carried out and the information consulted. They can also be used for advertising purposes, in particular to offer you targeted content in banners and inserts on the Internet. Certain features of the site such as video players or interactive content are likely to use services offered by third parties and to deposit cookies allowing them to identify your consultation of the content. Some cookies also make it possible to save customer account information or the contents of a shopping cart.

 

You are therefore informed that we may use cookies, and authorize us to do so by validating the dedicated banner.  If you do not want cookies to be used on your device, most browsers allow you to disable cookies through the settings options. However, you are informed that some services may no longer function properly.

 

WHAT ARE YOUR RIGHTS ? HOW TO EXERCISE THEM?

 

You have a right of access to data concerning you, rectification or erasure, query, limitation of the processing of your data, portability, and erasure.

 

You also have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data having our legitimate interest as a legal basis, as well as a right of opposition to commercial prospecting. . At any time, you can also withdraw your consent to the processing, without affecting the lawfulness of the processing based on the consent given before its withdrawal.

 

In addition, you have the right to define general and specific directives defining the way in which you would like the rights mentioned above to be exercised after your death.  Finally, you can lodge a complaint with the CNIL, if our answers seem unsatisfactory to you.

 

For any request, you will be asked to prove your identity by any useful means and to justify, if necessary, the reasons for your request.

 

Requests to exercise your rights should be sent electronically to: contact@auva-webagency.com

 

From the exercise of the right to erasure, to oppose processing, or to withdraw consent, the proper functioning of the training services may be disrupted or even interrupted. For example, if these rights are exercised when ordering benefits or services, then said order cannot be made.

 

More information about your rights:https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles

 

SUBCONTRACTING

 

You are informed that we may use one or more subcontractors to carry out specific processing activities.

 

We undertake that any subcontractor presents sufficient contractual guarantees as to the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the GDPR.

 

COMMUNICATION OF PERSONAL DATA TO THIRD PARTIES 

 

We do not share any personal data for commercial purposes with third parties without your consent.

 

In the event of communication of your personal data to a third party, we will ensure that the latter is required to apply confidentiality conditions identical to ours.

 

On the basis of legal obligations, your personal data may be disclosed to public authorities pursuant to a law, a regulation or pursuant to a decision of a competent regulatory or judicial authority. In the event of delivery of products abroad, the customs services in particular will be recipients of personal data.

 

The personal data that you communicate to us when placing your order is transmitted to our suppliers, subcontractors and/or subsidiaries for the processing thereof. This information is considered to be strictly confidential, and these recipients only have access to the data necessary for the performance of the contract that binds us. 

 

In the event that we take part in a merger, acquisition or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data  and to inform you before these are be transferred or subject to new confidentiality rules.

 

  • Communication to third parties in aggregated and anonymized form

Your personal data may be used to enrich our databases. They may be transmitted to third parties after being anonymized. We may publish, disclose and use aggregate information (information combined in such a way that no one can be further identified or mentioned) and non-personal information for purposes of industry and market analysis, demographic profiling, promotional, advertising and other business purposes.

 

  • Communication to third party partners  

We may make certain personal data available to strategic partners working with us, providing products and services or helping us market our products to customers.

 

 

SOCIAL NETWORKS AND THIRD-PARTY SITES

 

If you connect your account to an account of another service, such as a social network, said service may communicate to us your profile information, connection information, as well as any other information whose disclosure you have authorized.  

 

The Site may provide links to other sites, applications and services than its own, which may be operated by third-party companies. In this case, we are not responsible for the processing of personal data by these third-party sites, the user of which is invited to consult the personal data protection policies for more information.

 

INDICATIONS IN THE EVENT OF A SECURITY FAILURE 

 

We undertake to implement all appropriate technical and organizational measures using physical and logistical security means in order to guarantee a level of security adapted to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of personal data concerning you.

 

In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the realization of the risks identified above, we undertake has :

  • Notify you of the incident as soon as possible if this meets a legal requirement;

  • Examine the causes of the incident;

  • Take the necessary measures within reasonable limits to reduce the negative effects and damage that may result from the said incident

 

Under no circumstances can the commitments defined in the point above be assimilated to any acknowledgment of fault or liability for the occurrence of the incident in question.

 

TRANSFER OF PERSONAL DATA ABROAD 

 

We undertake to comply with the applicable regulations relating to the transfer of data to countries located outside the European Union and in particular according to the following methods:

  • We will only transfer visitor, prospect and customer data to countries recognized as offering an equivalent level of protection; In the event of transfer to the United States, to organizations that have adhered to the Privacy Shield only;

  • We will only transfer personal data outside the countries recognized by the CNIL as having a sufficient level of protection if we have obtained authorization from the CNIL to proceed with this transfer.

 

APPLICABLE LAW AND LANGUAGE 

 

This Privacy Policy is governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the event of a dispute. The temporary or permanent non-application of one or more clauses hereof does not constitute a waiver on its part of the other clauses hereof which continue to produce their effects.

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